Terms of Service

Effective Date: July 6, 2026

Welcome to AuraGlow. These Terms of Service ("Terms") govern your access to and use of the AuraGlow website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase products from AuraGlow.

2. Products and Orders

We make every effort to accurately describe our products and display product images. However, colors, packaging, and product appearance may vary slightly.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any lawful reason, including suspected fraud, pricing errors, inventory limitations, or violations of these Terms.

3. Pricing

Prices are listed in U.S. dollars unless otherwise indicated.

We reserve the right to modify prices at any time without prior notice. If an obvious pricing error occurs, we reserve the right to cancel affected orders and issue a refund if payment has already been processed.

4. Payment

Payment must be received before an order is processed.

Payments are securely processed through third-party payment providers. AuraGlow does not store complete payment card information on its own systems.

5. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Risk of loss and title to products pass to the customer upon delivery to the shipping carrier, except where otherwise required by applicable law.

Customers are responsible for providing accurate shipping information.

6. Refunds and 60-Day Satisfaction Guarantee

Your satisfaction is important to us.

If you are not completely satisfied with your purchase for any reason, please contact our Customer Support team within 60 days of your purchase. We will work with you to resolve the issue, answer any questions, provide troubleshooting or product assistance where appropriate, or, if we are unable to resolve your concern, issue a full refund of your purchase price.

To request assistance or a refund, please contact us at support@auraglow.com and include your order number and a brief description of the issue.

AuraGlow reserves the right to deny refund requests in cases of fraud, abuse of this policy, or where prohibited by applicable law.

7. Product Use

Products should be used only as directed.

Customers are responsible for reading all instructions, warnings, and ingredient information before use.

Discontinue use if irritation or an adverse reaction occurs and consult a healthcare professional if appropriate.

AuraGlow products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in accordance with applicable law.

8. Intellectual Property

All content on the AuraGlow website, including text, graphics, logos, images, product designs, software, videos, and trademarks, is owned by AuraGlow or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Prohibited Uses

You agree not to:

• Violate any applicable laws.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of the website.

• Use the website for fraudulent or unlawful purposes.

• Copy, scrape, or reproduce website content without permission.

10. Third-Party Services

Our Services may integrate with or utilize third-party providers, including payment processors, shipping providers, and commerce partners such as NEXT Commerce.

AuraGlow is not responsible for the policies, practices, or content of third-party websites or services.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any warranty that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, AuraGlow and its officers, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services or products.

To the extent permitted by law, AuraGlow's total liability for any claim relating to the Services or products shall not exceed the amount paid by you for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply.

13. Indemnification

You agree to indemnify and hold harmless AuraGlow from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or misuse of the Services.

14. Privacy

Your use of our Services is also governed by our Privacy Policy.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.

16. Dispute Resolution

Before filing any legal claim, both parties agree to make a good-faith effort to resolve the dispute informally.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Connecticut, unless applicable law provides otherwise.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to These Terms

We may update these Terms from time to time. Changes become effective upon posting the updated Terms on this website.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

19. Contact Information

If you have questions regarding these Terms, please contact:

AuraGlow

Email: support@auraglow.com