Privacy Policy
Effective Date: July 6, 2026
AuraGlow ("AuraGlow," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you place an order or interact with our website, we may collect information including:
-
Name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment information
-
Order history
-
Customer support communications
-
Device, browser, and website usage information collected through cookies and similar technologies
How We Use Your Information
We use your information to:
-
Process and fulfill your orders
-
Process payments
-
Ship products
-
Communicate regarding your orders
-
Respond to customer service inquiries
-
Detect and prevent fraud
-
Improve our website, products, and customer experience
-
Comply with legal obligations
Payment Processing
Payments are processed securely through trusted third-party payment processors. AuraGlow does not store your complete credit card number or payment credentials on our own servers.
Third-Party Service Providers
We work with trusted third-party service providers that help us operate our business. These providers may process personal information only as necessary to perform services on our behalf, including:
-
Payment processing
-
Order fulfillment and shipping
-
Customer support
-
Website hosting
-
Analytics
-
Marketing communications
-
Affiliate and commerce services, including NEXT Commerce
These providers are contractually required to use personal information only for the services they provide.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
-
Keep your shopping cart functioning properly
-
Remember your preferences
-
Analyze website traffic
-
Improve website performance
-
Measure marketing effectiveness
Most web browsers allow you to control or disable cookies through your browser settings.
Marketing Communications
If you choose to receive promotional emails or text messages, you may unsubscribe at any time by following the instructions included in those communications.
Transactional communications regarding your orders may still be sent as necessary.
Data Sharing
We do not sell your personal information.
We may share your information only as necessary to:
-
Process payments
-
Fulfill and deliver your orders
-
Provide customer support
-
Operate our website and business
-
Comply with applicable laws, legal processes, or government requests
-
Protect the rights, safety, and security of AuraGlow, our customers, or others
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
-
Request access to your personal information
-
Request correction of inaccurate information
-
Request deletion of personal information where permitted by law
-
Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
AuraGlow
Email: support@auraglow.com